BANK SOAL BAHASA INGGRIS

Showing regret, apology, and symphaty.

Activity 1. Practice the following expressions, then identify the expressions showing regret, apology, and sympathy
a. I would like to apologize for being late to class.
b. It’s OK this time. Please be on time in the future.
c. Yes, I will. Thank you, sir.
d. We’re sorry to have the meeting here.
e. That’s all right, we completely understand.
f. Sorry, I forgot to bring your magazine back.
g. No problem, I have finished reAlexng it.
h. I’m sorry to hear that, please accept my condolence.

Activity 2. Practice these dialogues aloud in pairs.

1. In a classroom
Eddy : Good morning, sir.
Mr William : Morning, Eddy.
Eddy : I would like to apologize for being late to class.
Mr William : Why do you come late?
Eddy : My motorbike had a flat tyre on the way to school.
Mr William : It’s OK this time. Please be on time in the future.
Eddy : Yes, I will. Thank you, sir.

2. In a meeting.
Manager : We’re sorry to have the meeting here. We know that it’s not comfortable here, but we have no choice. The meeting room is being renovated.
Guest : That’s all right, we completely understand .
Manager : Thank you.

3. In classroom
Lucy : Sorry, I forgot to bring your magazine back.
Agnes : No problem, I have finished reAlexng it and you may give it back to me next time.
Lucy : Thanks.

4. At school.
Jason : I saw someone pick you up at school yesterday. Who was he?
Alex : Oh, he’s my uncle. He told me that my mother had just passed away. Then he asked me to go home.
Jason : I’m sorry to hear that, please accept my condolence.
Alex : Thanks.

Activity 3. Complete these dialogues with the experiences your have already learnt and practice them with your partner in pairs

1. In a restaurant.
Girl : I’d like some vanilla ice cream, please.
Waiter : I ____________. We don’t have any vanilla left.
Girl : Then I’ll have some strawberry, please.
Waiter : I’m sorry, Miss. _________________strawberry, either.
Girl : Then, ___________ have?
Waiter : Only chocolate and orange.
Girl : I’ll have chocolate please.

2. In an office.
Supervisor : You sent me a message yesterday that you couldn’t come to office. But you didn’t explain the reason. What ___________?
Staff : I _________, I didn’t mean to underestimate you, but I have no time to explain it. I was in a hurry to take my father to hospital. He suddenly had a heart attack.
Supervisor : I _____________________. I hope he’ll get better soon.

3. In classroom.
Henry : What’s up, buddy? You ____________________.
Alfred : I’ve scratched Alex’s new mobile phone.
Henry : Oh, that’s too bad. Did you pay for the damage?
Alfred : No, he has forgiven me, but I _______________ guilty myself.

Activity 4. Answer the following questions.
1. What will you do if you damage someone`s property?
2. What do you say to show your regret?
3. Have you ever hurt someone? What did you do to them?
4. If you do something wrong to somebody, what do you say?
5. You forgot to bring the book you borrowed. What will you say?
6. When you are in the library stepping on someone’s book. What do you say?
7. On Sunday you are taking a walk with your friends and because it’s so crowded you are bumping the park into someone

Activity 5. Read this dialogue and answer the questions below.
Roger : Hello, Roger’s speaking. Can I speak to Martha?
Martha : Yes, it’s me, Roger. Did you get home all right last night?
Roger : Yes, thank you. I just want to apologize for the incident last night.
Martha : Please don’t mention it. It doesn’t matter.
Roger : But I broke a decorating pitcher in your house. It must be expensive.Wasn’t your mother angry?
Martha : Forget it. You did it accidentally.
Roger : Yes, but …
Martha : Look. It’s nothing. I was a bit annoyed last night, but I’m all right now. So, forget it.
Roger : Martha, let me buy another pitcher …
Martha : No, Roger. Listen to me, you did it accidentally. I don’t want to hear about it anymore.
Roger : All right. I’m terribly sorry about that.
Martha : It’s all right.

Activity 6. Answer the questions based on the dialogue above.
1. Where does the conversation take place?
2. Why does Roger call Martha?
3. Did Roger break the property deliberately?
4. Does he regret for what he did?
5. Does Martha accept his apology?
6. What did Martha feel last night?
7. Will Roger buy another pitcher next day?
8. Mention the two expressions to apologize stated in the dialogue!

Activity 7. Study the following expressions

A. Apologizing

Here are the expressions used to apologize and their responses (from the more formal to less formal expression):

APOLOGY	RESPONSE
· Forgive me. I’m terribly sorry about... · Please accept my apology for … · Please excuse … (e.g., my cat) · I would like to apologize for … · I apologize for … · I’m sorry. I didn’t mean to … · I’m sorry that … · Sorry…	· That’s quite all right · I completely understand · You don’t need to apologize. · Oh, that’s all right. It can happen to anyone. · It’s not your fault. · Don’t worry about it · It’s OK No problem.

B. Expressing Sympathy

The words “I’m sorry” are also used to express sympathy,

such as : “I’m sorry to hear that your brother was badly injured in that accident.”

Expressing sympathy
I’m sorry to hear that.
That’s	ashamed. a pity. too bad
How	awful. terrible.
What	a pity. a nuisance.

Activity 8. Work in pairs. Student A apologizes to his partner for the following situation. Student B responds it. Then, change roles.

1. bump into someone on a bus
2. spill a hot drink on someone’s hand
3. not able to come to his friend’s party
4. not able to return money that he borrowed
5. dial a wrong number

Activity 9. Work in pairs. One student says his illness or misfortune from the following sentences, and another student expresses sympathy.Then, change roles.

1. I’ve got a bad cold.
2. Our team lost in the basketball competition.
3. I failed my competency test.
4. I broke my leg when playing volleyball.
5. I’ve lost my mobile phone in an art exhibition.